Knowledge base · 12 articles
How-tos & answers. Searchable.
Setup help, connecting from any device, security and backups, migrations, and getting your business software running on your cloud server — the questions our clients actually ask, answered by the team who runs the servers. Search by keyword or browse by category.
Remote desktop servers for small business: a complete guide
What a remote desktop server is, why small businesses move to one, what it costs, how secure it is, and how to get started — the full picture in one place.
RDP vs VPN for business: which do you need?
They sound similar but solve different problems. A plain-English comparison of remote desktop servers and VPNs — and how to choose the right one (or both).
How much does a remote desktop server cost in Australia?
An honest breakdown of what a managed remote desktop server actually costs in Australia, what drives the price, and how to compare quotes like with like.
Cloud server vs on-premise: a cost and practicality comparison
Upfront cost, maintenance, security, remote access and total cost of ownership compared honestly — including when keeping a server on-premise still makes sense.
How to connect to your remote desktop server from any device
Step-by-step instructions for connecting to your Windows cloud server from a Windows PC, Mac, iPad, iPhone, Android device or Chromebook.
Your first day on a remote desktop server: a setup checklist
What to do in your first session — signing in, finding your files, setting up email and printing, and getting your team productive on day one.
Is a remote desktop server secure? How your data is protected
What actually keeps a hosted RDP server safe — access control, granular folder permissions, encrypted connections, and our dual-site backup policy.
Moving your office server to the cloud: what to expect
How a migration from an on-premise server or scattered local files to a managed cloud server works, how long it takes, and how we keep downtime near zero.
Running Xero and accounting software on a cloud server
Why accounting teams host their whole stack — Xero, desktop accounting tools, document management and Office — on one remote desktop server reachable from anywhere.
How to access your office files from home
The ways to reach your office files remotely — from USB sticks to cloud sync to VPNs — and why a remote desktop server is usually the cleanest, fastest answer.
Running AutoCAD on a remote desktop server
Can you run AutoCAD on a hosted server, and will it be usable? An honest look at performance, the GPU question, central file storage, and licensing.
Running MYOB on a cloud server: multi-user access from anywhere
How hosting MYOB on a remote desktop server gives your whole team shared, multi-user access to the same company file — from any office or home.
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